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For any enquiries or assistance, our dedicated customer care team is ready to help.

                                    Get in touch by calling us/Whatsapp us at +447448119359 or sending an email to Jewelz.House9.99@gmail.com

     FAQ

 How can I track my order?
 Once your order is dispatched, we will notify you via email with tracking details.

What are the delivery options?
     If you are in the UK, we ship via Yodel.
           For expedited shipping or international orders, we use Royal Mail.

        How long does it take for my order to arrive?
               Our standard delivery time is 4 to 8 business days. 

           🚚✨ (Processing & shipping times may vary based on location.)

How do I return an item?
Due to hygiene reasons, we do not accept returns on pierced jewelry.
For more details, please refer to our Return and Refund Policy at the bottom of this page.


What material are the jewelry pieces made from?
Most of our jewelry is stainless steel, but some pieces use copper or mixed metals.
Check the Material Area on each product page for details.


Why your price are so low?
We keep prices low by sourcing directly from manufacturers, avoiding ads, and using simple, eco-friendly packaging.
No fancy extras because HELLO, Environment! 🌱♻️


Are you 100% Online?
We sell both online and offline at market stalls in and around Peterborough! 😊
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